Infrastructure
Quantifying excellence for health care facilities
Data standardization project at Yale New Haven Health builds a foundation for better operations
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Staff perspectives on patient experience
Clinical and support services staff share their opinions on what makes safe and comfortable healing environment.
Using KPIs to drive results
Tracking the right key performance indicators and knowing which pitfalls to avoid will help boost health care facility outcomes.
Developing integrity in facilities leadership
Aligning actions with words, policies and ethical standards will build a culture of trust and collaboration.