Contact Us

Customer Service Center

HFM is the official publication of the American Society for Health Care Engineering of the American Hospital Association.

If you are having trouble with the online forms, reporting a missing issue, or have any other questions regarding your subscription, contact us at HFMcustomer@aha.org. Please include your account number if you have it, and as much detail as possible.

Mailing Address

ASHE
155 North Wacker Drive
Suite 400
Chicago, IL 60606
P: 312-422-3800

Ashe Management Team

ASHE Interim Executive Director

Dale Woodin, FASHE, CHFM
dwoodin@aha.org

Deputy Executive Director

Chad E. Beebe, AIA, FASHE
cbeebe@oha.org

Director, Administration and Governance

Sharon Autrey, MPA, CAE
sautrey@aha.org

Director, Leadership Development

Tim Adams, FASHE, CHFM, CHC
tadams@aha.org

Director of Operations and HFM Executive Editorial Director

Deanna Martin
dmartin@aha.org

Website Manager

Tracy Dagnon
tdagnon@aha.org

Membership Manager

Charmaine Osborne, MM, CAE
cosborne@aha.org

Editorial

Editor

Mike Hrickiewicz
mhrickiewicz@aha.org

Senior Writer

Bob Kehoe
rkehoe@aha.org

Associate Editor

Jamie Morgan
jmorgan@aha.org

Copy Editor & Proofreader

Susan Edge-Gumbel
sedgegumbel@aha.org

AHE Contributing Editor

Patti Costello
pcostello@aha.org

Design & Production

Senior Graphic Designer

Chuck Lazar
clazar@aha.org

Production Manager

Martin Weitzel
mweitzel@aha.org

Custom Content

Managing Editor, Custom Publications

Lindsey Dunn Burgstahler
ldunn@aha.org

Web Development

Senior Web Support Analyst

Keith Hand
P: 312-893-6821
khand@aha.org

Advertising Sales

Executive Director of Sales and Account Management

Carl Aiello
P: 312-893-6894
F: 312-422-4600
caiello@aha.org

Strategic Account Executive

Cheryl Barr
P: 312-893-6843
cbarr@aha.org

Inside Sales Specialist

Laryssa Marshall
P: 312-893-6814
lmarshall@aha.org

Account Representatives

Fox Associates Inc.
P: 800-440-0231
adinfo.hfm@foxrep.com

Ad Trafficking Specialist

Danielle Alejandro
P: 312-893-6832
dalejandro@aha.org

Circulation

Subscriptions/Change of Address, Reprints & Permissions

HFMCustomer@aha.org

2018 ASHE Board

Bradley R. Taylor, MBA, CHFM | Dean Pufahl, CHFM | Russell Harbaugh, CHEP | Edmund L. Lydon, MS, SASHE, CHFM | Jeffrey E. Henne, CHSP-FSM, CHEP, SASHE, CHC | Michael Roberts, PE, CHFM, SASHE | Ralph C. Graham Jr., CHFM, SASHE | John D. Maurer, CHFM, CHSP, SASHE Gordon C. Howie, MSPM, PMP, CHFM | Antonio Suarez, CHFM, SASHE | Skanda V. Skandaverl, MBA, FASHE, CHFM | Devin J. Hugie, CHFM, SASHE, CHSP-FSM, CHC, CHEP | Rick L. McGuffey | Sean Goings, SASHE, CEM, CHSP | Joseph G. Sprague, FAIA, FACHA