Sept. 26-30, 2010
Gaylord National Resort
National Harbor, Md.

This year presents many challenges to the health care industry due to the impending health reform changes and potential for reduced provider reimbursements.

While the challenges are compelling, now is not the time to cut back on continuing education. Rather, this is when environmental services (ES) professionals must learn to be more creative in managing people and supplies while maintaining high levels of quality.

The American Society for Healthcare Environmental Services (ASHES) Annual Conference will feature many "outside the box" presentations that will challenge ES professionals to think more strategically to implement change. The Healthcare Marketplace, the jewel of the conference, will provide the opportunity to view the innovative products and services that are available to ES professionals. The suppliers who participate are very committed to addressing the challenges of the ES profession and the health care industry.

Following are some highlights of the speakers and sessions at this year's ASHES Annual Conference:

• "Get Switched On!" — Chip Eichelberger, speaker. Learn the formula for getting switched on and consistently being at your best. What can you be doing now to own your energy and attitude? Re-ignite your compelling vision and declare that your next year will be a great one regardless of any external events.

How can you close the gap between where you are and where you want to be? Reevaluate your daily routine and challenge long-held strategies and beliefs that may be holding you back. Adopt new beliefs that will impact you personally and professionally.

Understand how to use the "Law of Familiarity" to your advantage instead of letting it negatively impact your life.

• "The Florence Prescription for Building a Culture of Ownership" — Joe Tye, speaker, CEO and head coach of Values Coach Inc. Tye will share eight characteristics of a culture of ownership and practical strategies for fostering such a culture.

You will understand why the "Invisible Architecture" of core values, organizational culture and emotional climate is more important than the design and decor of physical buildings and why eradicating toxic emotional negativity from the workplace is an essential leadership duty.

In today's complex world mere accountability isn't enough. Today's hospitals can't survive, much less thrive, with hired hands on the job—they need people who think like partners and who own their work rather than just renting a space on the hospital's organizational chart.

• "Health Care Reform: Changes, Challenges and Opportunities" — Rich Umbdenstock, president and CEO of the American Hospital Association. Sweeping health care reform legislation was passed this spring. Umbdenstock will discuss the short- and long-term implications of what it means for hospitals and what health care leaders should think about as they plan for the future.

• "How to Create a Dream Team at Work: The Magic is in the Mix" — David Rabiner, speaker. Why let personality conflicts at work impact morale and disrupt productivity? Through hilarious examples of workplace behavior all audiences can relate to, Rabiner provides practical techniques to help audience members turn interpersonal differences into business advantages. An eye-opening window on human behavior, this program is perfect for helping work teams perform at their peak.

• Lean in health care. A hands-on demonstration.

• Roundtable discussions. These are designed to enhance networking and critical thinking opportunities in a group environment.

• Many more topic-specific learning labs.

For videos of the speakers, general information or to register for the conference, go to


Sidebar - Conference sponsors

The American Society for Healthcare Environmental Services extends special recognition and thanks to the sponsors, whose generosity supports the organization's mission and contributes to the success of the Annual Conference & Healthcare Marketplace.

Corporate champions - Kimberly-Clark Professional, Rubbermaid Commercial Products, Waste Management, Orkin Commercial Services, Clorox Professional Products and Jani-King International

Diamond sponsor - Clorox Professional Products

Platinum sponsors - 3M, Ecolab, Kimberly-Clark Professional and STERIS Corp.

Gold sponsors - Georgia-Pacific, Stericycle and West Sanitation Services Inc. (AeroWest)

Silver sponsors - ADM International Inc. and Encompass Group

Recognition Award sponsors - Greater Philadelphia ASHES; The Family of Thomas J. Fitzgerald III, CHESP; Clorox Professional Products; West Sanitation Services Inc. (AeroWest); and Wexford Labs


Sidebar - Planning committee

The American Society for Healthcare Environmental Services thanks the planning committee for their hard work and dedication in making this year's show a reality.

Chair and 2010 ASHES President: Fiona Nemetz, CHESP, director of environmental services, transport, safety and parking, Saint Joseph's Hospital of Atlanta

Judy Anderson, key account manager - health care, 3M Building & Commercial Services Div.

Richard Bass, CHESP, director, environmental services, Brigham and Women's Hospital

Laurie Bowe, manager, environmental services, Shriner's Hospitals for Children

Cathy Campbell, CHESP, director of service excellence, Aramark

Nancy Church, R.N., BSN, MT, CIC, manager, infection control/wound ostomy, Providence St. Vincent Medical Center

Alba Hernandez, CHESP, chief, food and nutrition services, Veterans Affairs Medical Center

G. Robert Paine, CHESP, consultant, Acuity Concepts Inc.

Dan Parr, perioperative services support manager, URMC

Richard Seftner, CHESP, director of environmental services/housekeeping, South Seminole Hospital


Sidebar - For more information

To learn more about the American Society for Healthcare Environmental Services' 25th Annual Conference and Healthcare Marketplace, check out its website at